Important: This Privacy Policy applies to all users of the Bangal88 platform. By using the site, you are considered to have agreed to this policy.
1. Introduction
Bangal88 is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We believe that protecting user privacy is a fundamental responsibility. In this privacy policy, we clearly explain what information we collect, how it is used, and how we keep it secure.
Bangal88's privacy policy has been developed in accordance with international data protection regulations and applicable laws in Bangladesh. This policy outlines both your rights over your personal information and our obligations.
By registering on our platform or using our services, you agree to the terms of this Privacy Policy. If you have any objections, please discontinue use of our services and contact us.
2. What Information We Collect
Bangal88 only collects information that is strictly necessary for providing services, ensuring security, and meeting legal obligations. No unnecessary data is collected.
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Communication & Security |
| Financial Information | Bank account, mobile banking number | Payment & Withdrawal Processing |
| Device Information | IP address, browser, device type | Security & Fraud Prevention |
| Usage Data | Game history, betting records, login times | Service Improvement & Dispute Resolution |
3. How We Collect Information
Bangal88 collects your information through several methods. We are fully transparent about each of them:
Direct Collection
- Registration Form: Information you provide when creating your account.
- KYC Verification: Documents uploaded for identity verification.
- Payment Form: Financial details provided during deposits or withdrawals.
- Support Contact: Information shared via live chat or email.
Automatic Collection
- Cookies & Tracking: Data relating to your browsing behavior and preferences.
- Server Logs: IP address, login times, pages visited, and similar information.
- Device Fingerprint: Device identification data for fraud prevention.
4. Purpose of Data Use
Bangal88 uses your information only for specific, legitimate purposes. We never misuse your data or use it beyond its intended purpose.
- Account Management: Creating, verifying, and securing your account.
- Payment Processing: Processing deposit and withdrawal transactions.
- Customer Support: Your issues and complaints will be resolved promptly.
- Security Verification: Prevention of fraud, money laundering, and unauthorized access.
- Legal Obligation: Meeting regulatory requirements and completing KYC verification.
- Service Improvement: Improving platform functionality and enhancing the user experience.
- Relevant Communications: Sending important updates, security alerts, and promotions.
- Responsible Gaming: To identify problem gambling and provide appropriate support.
Please Note: Bangal88 never sells your data to advertising networks. You can unsubscribe from promotional communications at any time.
5. Sharing of Information
Bangal88 does not share your personal information with third parties as a matter of policy. However, limited sharing may occur in the following circumstances:
Authorized Data Sharing
- Payment Processors: Minimal data is shared with payment gateways such as bKash and Nagad solely to process transactions.
- Game Providers: Relevant data shared with software providers for Live Casino or slots games.
- Legal Authorities: Disclosure of information is required when mandated by a court order or legal directive.
- Regulatory Authority: Sharing data with licensing authorities or in AML investigations is a legal obligation.
Every third party is contractually bound to uphold Bangal88's strict privacy standards. They are not permitted to use your information for their own purposes.
6. Cookie Policy
Bangal88 uses cookies to improve platform performance and make your experience smoother and more personalized.
Cookies We Use
- Essential Cookies: For maintaining login sessions and core site functionality. These cannot be disabled.
- Functional Cookies: To remember your preferences (language, game settings).
- Analytics Cookies: Used to understand which pages are most visited — this data is anonymous.
- Security Cookies: For device recognition to detect fraudulent activity.
You can disable non-essential cookies through your browser settings. However, turning off certain cookies may limit some features of the platform.
7. Data Retention Period
Bangal88 does not retain your data longer than necessary. Retention periods by data type are outlined below:
- Account Information: For the duration your account is active, and up to 5 years after closure (as required by law).
- KYC Documents: Up to 7 years, in accordance with regulatory authority guidelines.
- Transaction Records: 5–7 years under AML legislation.
- Support conversations: 2 years after the issue is resolved.
- Cookies & Log Data: Typically 90 days to 1 year.
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.
8. Your Rights
As a Bangal88 user, you have the following rights regarding your personal data: